Pangolinfo - Enterprise-Grade Real-Time Data Collection API

API Description

Trustpilot Post API — Collect Trustpilot business details, ratings and reviews.

Authenticate with your Pangolinfo API Key to receive structured JSON data.

Request URL

POST https://scrapeapi.pangolinfo.com/api/v1/social/trustpilot-post

Request Headers

Parameters	Parameter value	Type	Description
Content-Type	application/json	string	Data format
Authorization	Bearer xxx	string	Authorization Token

Collection takes up to approximately 75 seconds. Set your client timeout to 90 seconds.

Request Parameters

Parameter	Required	Type	Description
target	Yes	string	Target URL, supported ID or search keyword for this operation.
options	No	object	Optional collection settings, described below.

options Parameters

Parameter	Required	Type	Description
includeTopics	No	boolean	Include business review topics. Default: true; requires one extra collection request.

Only the request parameters listed on this page are used; other fields are ignored. Pass pagination cursors back unchanged, without encoding, decoding or conversion.

Included comments are limited to one page. Use the corresponding comments operation for more.

Response Fields

Field	Type	Description
code	integer	Status code; 0 indicates success.
message	string	Response message; ok on success.
pointCost	number	Points charged for this request.
data	object	Collected data, with fields described below.
meta	object	Request identifier and duration in milliseconds.
billing	object	Charged units, unit price and billing rule version.

data Fields

Field	Type	Description
type	string	Result type.
post	object	Post, video or business details.
comments	object[]	Root comments in comment mode.
pagination	object	Continuation cursor and whether more results are available.

`data.post` Fields

Field	Type	Description
id	string \| null	Record identifier.
title	string \| null	Title
identifyingName	string \| null	Identifying name
url	string \| null	Content URL.
websiteUrl	string \| null	Website url
websiteTitle	string \| null	Website title
profileImageUrl	string \| null	Profile image url
customHeaderUrl	string \| null	Custom header url
trustScore	number \| null	Trust score
stars	number \| null	Filter reviews by rating from 1 to 5.
numberOfReviews	number \| null	Number of reviews
numberOfReviewsLast12Months	number \| null	Number of reviews last12months
commentsCount	number \| null	Platform-reported comment total; not the number billed.
ratings	object \| null	Ratings
reviewLanguages	object[]	Review languages
categories	object[]	Categories
breadcrumb	any	Breadcrumb
countryCode	string \| null	Country code
contactInfo	any	Contact info
isClaimed	boolean	Is claimed
isClosed	boolean	Is closed
isTemporarilyClosed	boolean	Is temporarily closed
isMerged	boolean	Is merged
isCollectingReviews	boolean	Is collecting reviews
locationsCount	number \| null	Locations count
verification	any	Verification
consumerAlerts	any[]	Consumer alerts
claimedAt	object \| null	Claimed at
isUsingPaidFeatures	boolean	Is using paid features
replyBehavior	any	Reply behavior
topics	object[]	Up to 10 topic IDs from post.topics[].id, as a string array or comma-separated string. Whitespace and empty entries are removed. Multiple topics form an intersection.

`data.post.ratings` Fields

Field	Type	Description
total	number \| null	Total
one	number \| null	One
two	number \| null	Two
three	number \| null	Three
four	number \| null	Four
five	number \| null	Five

`data.post.reviewLanguages[]` Fields

Field	Type	Description
isoCode	string \| null	Iso code
reviewCount	number \| null	Review count
displayName	string \| null	Display name

`data.post.categories[]` Fields

Field	Type	Description
id	string \| null	Record identifier.
name	string \| null	Name
isPrimary	boolean	Is primary

`data.post.claimedAt` Fields

Field	Type	Description
text	string \| null	Text value.
value	number \| null	Parsed value.

`data.post.topics[]` Fields

Field	Type	Description
id	string	Record identifier.
name	string \| null	Name

`data.comments[]` Fields

Field	Type	Description
id	string	Record identifier.
url	string	Content URL.
title	string \| null	Title
content	string \| null	Content text; may be null for records without text.
rating	number \| null	Rating
likes	number \| null	Like count.
language	string \| null	Selected subtitle language.
source	string \| null	Source
time	object \| null	Publication time.
experiencedAt	object \| null	Experienced at
updatedAt	object \| null	Updated at
nickname	string \| null	Author display name.
avatar	string \| null	Avatar URL.
profileUrl	string \| null	Author profile URL.
poster	object	Poster
verification	object	Verification
location	any	Location
productReviews	any[]	Product reviews
consumersReviewCountOnSameDomain	number \| null	Consumers review count on same domain
merchantReply	object \| null	Merchant reply

`data.comments[].time` Fields

Field	Type	Description
text	string \| null	Text value.
value	number \| null	Parsed value.

`data.comments[].experiencedAt` Fields

Field	Type	Description
text	string \| null	Text value.
value	number \| null	Parsed value.

`data.comments[].updatedAt` Fields

Field	Type	Description
text	string \| null	Text value.
value	number \| null	Parsed value.

`data.comments[].poster` Fields

Field	Type	Description
id	string \| null	Record identifier.
countryCode	string \| null	Country code
reviewsCount	number \| null	Reviews count
verified	boolean	Verified

`data.comments[].verification` Fields

Field	Type	Description
isVerified	boolean	Is verified
level	string \| null	Level
source	string \| null	Source

`data.comments[].merchantReply` Fields

Field	Type	Description
content	string \| null	Content text; may be null for records without text.
time	object \| null	Publication time.
updatedAt	object \| null	Updated at

`data.pagination` Fields

Field	Type	Description
comments	object	Root comments in comment mode.

`data.pagination.comments` Fields

Field	Type	Description
cursor	string \| null	Continuation cursor from the previous response. Pass the value unchanged.
hasMore	boolean	Whether more results are available.

Request Example

curl --request POST \
  --url https://scrapeapi.pangolinfo.com/api/v1/social/trustpilot-post \
  --header 'Authorization: Bearer YOUR_PANGOLINFO_API_KEY' \
  --header 'Content-Type: application/json' \
  --data '{
  "target": "https://www.trustpilot.com/review/trustpilot.com"
}'

Response Example

This excerpt shows the first item of each list. Long text and URLs are shortened; pointCost is the charge for the complete response. The playground contains the full schema.

{
  "code": 0,
  "message": "ok",
  "pointCost": 0.8,
  "data": {
    "type": "post",
    "post": {
      "id": "46d6a890000064000500e0c3",
      "title": "Trustpilot",
      "identifyingName": "trustpilot.com",
      "url": "https://www.trustpilot.com/review/trustpilot.com",
      "websiteUrl": "https://www.trustpilot.com",
      "websiteTitle": "trustpilot.com",
      "profileImageUrl": "https://s3-eu-west-1.amazonaws.com/tpd/logos/46d6a890000064000500e0c3/0x0.png",
      "customHeaderUrl": "https://s3-eu-west-1.amazonaws.com/tpd/headers/46d6a890000064000500e0c3/0x0.png",
      "trustScore": 4.4,
      "stars": 4.5,
      "numberOfReviews": 565550,
      "numberOfReviewsLast12Months": 140326,
      "commentsCount": 538486,
      "ratings": {
        "total": 565550,
        "one": 72021,
        "two": 12997,
        "three": 19210,
        "four": 44093,
        "five": 417229
      },
      "reviewLanguages": [
        {
          "isoCode": "all",
          "reviewCount": 538486,
          "displayName": "all"
        }
      ],
      "categories": [
        {
          "id": "review_site",
          "name": "Review Site",
          "isPrimary": true
        }
      ],
      "breadcrumb": {
        "topLevelId": "shopping_fashion",
        "topLevelDisplayName": "Shopping & Fashion",
        "midLevelId": "malls_marketplaces",
        "midLevelDisplayName": "Malls & Marketplaces",
        "bottomLevelId": "review_site",
        "bottomLevelDisplayName": "Review Site"
      },
      "countryCode": "DK",
      "contactInfo": {
        "email": "https://help.trustpilot.com/s/contact-us",
        "address": "Pilestraede 58, 5th floor",
        "city": "Copenhagen K",
        "country": "DK",
        "phone": "",
        "zipCode": "1112"
      },
      "isClaimed": true,
      "isClosed": false,
      "isTemporarilyClosed": false,
      "isMerged": false,
      "isCollectingReviews": true,
      "locationsCount": 0,
      "verification": {
        "verifiedUserIdentity": true,
        "verifiedByGoogle": true,
        "verifiedPaymentMethod": true,
        "verifiedByPersona": false,
        "verificationDetails": null
      },
      "consumerAlerts": [],
      "claimedAt": {
        "text": "2014-06-19T14:52:35.000Z",
        "value": 1403189555000
      },
      "isUsingPaidFeatures": true,
      "replyBehavior": {
        "averageDaysToReply": 5.94,
        "lastReplyToNegativeReview": "2026-11-05 21:43:53 UTC",
        "negativeReviewsWithRepliesCount": 5796,
        "replyPercentage": 35.926362114919726,
        "totalNegativeReviewsCount": 16133
      },
      "topics": [
        {
          "id": "trustpilot",
          "name": "Trustpilot"
        }
      ]
    },
    "comments": [
      {
        "id": "6aed760cee9bc831d2d07c5a",
        "url": "https://www.trustpilot.com/reviews/6aed760cee9bc831d2d07c5a",
        "title": "Very helpful and it did help resolve…",
        "content": "Very helpful and it did help resolve the issue with the previous review, meaning BookRun did refund the money.. Thank you for helping the public and provide ...",
        "rating": 5,
        "likes": 0,
        "language": "en",
        "source": "BannerRedirect",
        "time": {
          "text": "2026-11-06T08:39:08.000Z",
          "value": 1793954348000
        },
        "experiencedAt": {
          "text": "2026-11-06T00:00:00.000Z",
          "value": 1793923200000
        },
        "updatedAt": null,
        "nickname": "Nan Li",
        "avatar": "https://user-images.trustpilot.com/6785e0c78fb275334e266551/73x73.png",
        "profileUrl": "https://www.trustpilot.com/users/6785e0c78fb275334e266551",
        "poster": {
          "id": "6785e0c78fb275334e266551",
          "countryCode": "US",
          "reviewsCount": 4,
          "verified": false
        },
        "verification": {
          "isVerified": true,
          "level": "invited",
          "source": "invitation"
        },
        "location": null,
        "productReviews": [],
        "consumersReviewCountOnSameDomain": 1,
        "merchantReply": null
      }
    ],
    "pagination": {
      "comments": {
        "cursor": "1.8",
        "hasMore": true
      }
    }
  },
  "meta": {
    "requestId": "pg-audit-r1-trustpilot-post-1793954339034404100",
    "durationMs": 28210
  },
  "billing": {
    "unitPrice": 0.8,
    "ruleVersion": "social-primary-v2",
    "billedCount": 1,
    "pointCost": 0.8
  }
}

Points Usage

0.8 points per post, video or business. Included comments, replies and author details are free.

Empty results and failed requests are not charged. Duplicate IDs are counted once within a response. Separate calls and pages are billed separately. See Social Media Reviews API billing.

Try it

Getting Started

Amazon Scrapers

E-commerce Scrapers

Social Media Scrapers

Search engine scrapers

TRO Data API

Playground

Trustpilot Post API

API Description

Request URL

Request Headers

Request Parameters

options Parameters

Response Fields

data Fields

`data.post` Fields

`data.post.ratings` Fields

`data.post.reviewLanguages[]` Fields

`data.post.categories[]` Fields

`data.post.claimedAt` Fields

`data.post.topics[]` Fields

`data.comments[]` Fields

`data.comments[].time` Fields

`data.comments[].experiencedAt` Fields

`data.comments[].updatedAt` Fields

`data.comments[].poster` Fields

`data.comments[].verification` Fields

`data.comments[].merchantReply` Fields

Request Example

Response Example

Points Usage

Getting Started

Amazon Scrapers

E-commerce Scrapers

Social Media Scrapers

Search engine scrapers

TRO Data API

Playground

​API Description

​Request URL

​Request Headers

​Request Parameters

​options Parameters

​Response Fields

​data Fields

​data.post Fields

​data.post.ratings Fields

​data.post.reviewLanguages[] Fields

​data.post.categories[] Fields

​data.post.claimedAt Fields

​data.post.topics[] Fields

​data.comments[] Fields

​data.comments[].time Fields

​data.comments[].experiencedAt Fields

​data.comments[].updatedAt Fields

​data.comments[].poster Fields

​data.comments[].verification Fields

​data.comments[].merchantReply Fields

​data.pagination Fields

​data.pagination.comments Fields

​Request Example

​Response Example

​Points Usage

API Description

Request URL

Request Headers

Request Parameters

options Parameters

Response Fields

data Fields

`data.post` Fields

`data.post.ratings` Fields

`data.post.reviewLanguages[]` Fields

`data.post.categories[]` Fields

`data.post.claimedAt` Fields

`data.post.topics[]` Fields

`data.comments[]` Fields

`data.comments[].time` Fields

`data.comments[].experiencedAt` Fields

`data.comments[].updatedAt` Fields

`data.comments[].poster` Fields

`data.comments[].verification` Fields

`data.comments[].merchantReply` Fields

`data.pagination` Fields

`data.pagination.comments` Fields

Request Example

Response Example

Points Usage